Privacy Policy

Last Updated: December 8, 2024

Overview

Melt ("we", "our", "the app") is an AI-powered comment generator. This policy explains how we collect, use, and protect your information.

Information We Collect

Account Information

• Apple ID and email address (via Sign in with Apple)

Photos You Upload

• Photos are sent to AI services for processing
• Photos are processed by AI services and not stored by us

Usage Metadata

• We store technical metadata (e.g., generation counts) to prevent abuse

Local Data (on your device only)

• Generation history (photos, tones, comments) is stored only on your device

Subscription Information

• Subscription status (managed by Apple)
• We do not store payment details

How We Use Your Information

• Provide the Service: Process your photos temporarily to generate comments
• Account Management: Verify your identity and manage your subscription

AI Processing

Your photos are sent to third-party AI services for analysis and comment generation. These services process images to generate text responses based on your selected tone.

Data Storage & Security

• Account data is stored on secure cloud infrastructure
• Photos and comments are not stored on our servers after processing
• All data transmission uses industry-standard encryption

Data Sharing

We do not sell your personal information.

We may share data with:

• AI Service Providers: To process photos and generate comments
• Cloud Infrastructure: To store and secure your data
• Legal Requirements: When required by law

Your Rights

You have the right to:

• Access: View all data associated with your account
• Delete: Delete your account and all associated data

To exercise these rights, contact us at melt.app.help@gmail.com.

Data Retention

• Account data is retained while your account is active
• Deleting your account removes your account information from our servers
• Local data (photos, history) can be deleted by uninstalling the app

Children's Privacy

We do not knowingly collect information from children under 13. If we discover such data, we will delete it promptly.

Changes to This Policy

We may update this policy and will notify you of material changes through the app.

Contact Us

For privacy questions: melt.app.help@gmail.com